About the Fund:

The LMHC contracts with the Labor-Management Healthcare Fund (LMHF) to administer the healthcare plans. The LMHF Board of Trustees assumes fiduciary responsibility for the Fund. The Trustees preside over the Fund operations and staff.

The LMHF staff strives to ensure member satisfaction through providing education of plan designs, assisting in enrollment, and working with healthcare providers on behalf of our members, thereby contributing to the success of the program. We are able to assist you through any unresolved issues regarding your member ID cards, enrollment status, unpaid claims, etc. and answer any questions you have regarding your benefits.

The Fund office provides the following services:

Education - surrounding the plan components, design and history

Enrollment Services - including employee communication, telephone and online enrollment services

Customer Service - specific to plan understanding, enrollment, and initial implementation phase

Wellness Initiatives - provide ongoing wellness activities, seminars, and communication materials to educate and inform membership

Communication - provide members with information relative to their plan, any upcoming changes (as determined by the LMHC with the exception of formulary changes and/or any NYS mandated changes), and other health related items

Market Liaison - work closely with BlueCross BlueShield of WNY and Pharmacy Benefit Dimensions to monitor plan performance and issue resolution

Utilization Review